Pre Paid

Our Pre Paid plan has a number of options and features which gives you better control of your monthly mobile spend. It's Pre Paid with a difference!

Some features include -

• 10c per 30 sec Talk Down Under to Talk Down Under calls
• No Call Connection Fees
• Unused Credit Rolls Over From Month to Month
• Free incoming calls
• Set Your Own Pre Paid Limit (Anything over $30)
• Cancel Anytime

Get the Pre Paid plan now!

You must have a Visa, MasterCard or American Express credit card to order this service.

Pre Paid Account Set Up

To set up your Pre Paid service you first need to select either the “ Set & Forget” “Monthly Allowance” recharge option You can change your recharge option at any time to suit your individual needs.

“Set & Forget” Auto Recharge

This is the easiest way to keep your phone “charged” with credit and ready to talk. You are in control by setting your recharge amount to suit your individual needs. The minimum recharge amount is $30.00.

For example: Let’s say you have chosen a recharge amount of $60. When your credit balance goes below $10, we will send you an SMS/text to let you know that you are low on credit and we will then automatically charge your credit card with your nominated recharge amount of $60. This means your total credit then goes up to $70. We will send you an SMS/text when the recharge transaction is complete. Again, when you have used your credit and your balance is down to $10 we will SMS/text you to remind you that you are getting low and we will charge your credit card with another $70. This may happen within a week or two months, depending on your how many calls you make.

You can change your recharge amount at anytime.

Monthly Allowance

With this option you can set yourself a monthly allowance (any amount over $30) and a date that you want your account to be recharged. If your account is in credit on your chosen recharge date, it will automatically “ rollover” so that you don’t lose that credit. If, however, you run out before your monthly recharge date, we will send you an SMS/text to let you know that you are getting low and give you the option of “boosting” your credit balance.

For example: You have chosen a recharge amount of $40 and a start date of the 6th February. On the 6th February your credit card will be charged to add $40 to your credit balance. On the 6th March, your credit card will again be charged $40 to boost your credit. Let’s say that in February you only used $30 of credit, this means that on the 6th March, you will have $50 call credit ($10 from February plus your recharge amount of $40). However, the next month, March, was a busy call month for you and it’s now 15th March and you have already used most of your call credit. We will send you an SMS/text to let you know that your credit has gone down to below $10 and give you the option to “boost”.

To recharge or “boost” your credit before your regular monthly recharge date, you can either:
(a) recharge by sending an SMS/text reminder to (0447100298)
(b) call Customer Service on 1300 665 437 between 8.00am and 10.00pm EST, or,
(c) go online and manually recharge your account

In all cases, we will SMS/text you to let you know that your recharge transaction is complete.

“Fair Play” Policy

Another advantage of Talk Down Under prepaid services is that you don’t have a time limit to use your credit. It’s yours – you paid for it and you use it when you need it! But the best news of all - with Talk Down Under, unlike other phone companies, we won’t cut you off in the middle of a call because you’ve run out of credit! That’s what we call our “Fair Play” policy. This means that while we won’t cut you off during a call if you run out of credit, when you recharge, the cost of any calls that you made when you were without credit will be automatically deducted from your recharge amount - now that’s fair!

Pre Paid Passport

When you collect or receive your SIM card you will get a Pre Paid Passport which includes all the information regarding this product. Please keep it for reference.

Canceling Your Talk Down Under Pre Paid Service You can cancel your Talk Down Under prepaid service at any time by calling Customer Service on 1300 665 437 or by sending an email to info@talkdownunder.com. However, upon cancellation, any unused credit on your prepaid account expires and is non-refundable and non-transferable. Before you return home, please contact Customer Service on 1300 665 437 to discontinue your TDU phone service. If you forget to contact Talk Down Under, your credit card will continue to be charged for the service until you notify us otherwise.

Talk Down Under will keep you informed about your account via text. These messages are sent at NO cost to you. Please review the messages that you will receive with this service.

View the terms and conditions.

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